Privacy Policy

Ragsites ("we," "our," or "us") operates the website ragsites.com and provides AI-powered automation services for local businesses, including Voice AI receptionists and lead generation systems. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

2.1 Information You Provide

• Name, email address, phone number, and business information submitted through contact forms, demo requests, or account registration.
• Payment and billing information when you purchase our services.
• Communications you send to us, including support requests and feedback.

2.2 Information Collected Automatically

• Device information (browser type, operating system, device identifiers).
• Usage data (pages visited, time on page, scroll depth, click behavior, referring URLs).
• IP address and approximate geolocation.
• Voice interaction data when you use our Voice AI demo, including call recordings and transcripts where applicable.

2.3 Information from Third Parties

We may receive information from third-party platforms, advertising partners, and publicly available sources to supplement the data we collect directly.

We use cookies, pixels, and similar tracking technologies to analyze website traffic, understand user behavior, and improve our services. The following third-party analytics and tracking tools are active on our website:

• Google Analytics — Tracks website traffic, user demographics, and behavior patterns. Google may use this data in accordance with its own privacy policy.
• Meta Pixel (Facebook) — Tracks conversions from ads, builds targeted audiences, and enables remarketing across Meta platforms.
• Microsoft Clarity — Records session replays, heatmaps, and user interaction data to help us understand how visitors use our website.

You can manage cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, though this may affect website functionality. You may also opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

We use the information we collect to:

• Provide, operate, and maintain our website and services.
• Process transactions and send related communications.
• Respond to your inquiries, support requests, and feedback.
• Personalize your experience and deliver relevant content.
• Analyze usage trends to improve our website and services.
• Send marketing and promotional communications (with your consent where required).
• Detect, prevent, and address fraud, abuse, or technical issues.
• Comply with legal obligations and enforce our terms.

We do not sell your personal information. We may share your data with:

• Service Providers — Third-party vendors who assist with hosting, analytics, payment processing, email delivery, and customer support.
• AI and Voice Technology Partners — Providers that power our Voice AI systems, including speech-to-text and text-to-speech services.
• Advertising Partners — Platforms such as Meta and Google for ad targeting and conversion measurement.
• Legal and Compliance — When required by law, regulation, legal process, or governmental request.
• Business Transfers — In connection with a merger, acquisition, reorganization, or sale of assets.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it. Specific retention periods vary depending on the type of data and the purpose for which it was collected.

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information.
• Object to or restrict the processing of your data.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at the email address provided below.

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: